Privacy Policy

Our company, Ballarat Tech Help, is committed to protecting the privacy and personal information of our clients and customers. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Australian Privacy Principles (APPs) and the Australian Consumer Law.

Collection of Personal Information

We may collect personal information from clients and customers in a variety of ways, including but not limited to:

  • through our website or online forms
  • through telephone and email correspondence
  • through interactions with our employees or representatives
  • through the use of our products or services

The types of personal information we may collect include, but are not limited to:

  • contact information such as name, address, telephone number, and email address
  • financial information such as credit card details or bank account information
  • information related to the products or services we provide

Use of Personal Information

We may use personal information for the following purposes:

  • to provide clients and customers with products and services
  • to process payment for products and services
  • to communicate with clients and customers regarding their account or order
  • to improve our products and services
  • to comply with legal and regulatory requirements

Disclosure of Personal Information

We may disclose personal information to third parties for the following purposes:

  • to service providers and contractors who assist us in providing products and services to clients and customers
  • to credit reporting and fraud checking agencies
  • as required by law or in response to legal process
  • to protect the rights, property, or safety of our company, clients, customers, or others

We will not disclose any personal information about our clients and customers to any third party without their express permission, unless required by law or in response to legal process.

Protection of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. We use a variety of security measures, such as secure servers, firewalls, and encryption, to protect personal information.

Access to Personal Information

Clients and customers may request access to their personal information by contacting us. We will take reasonable steps to verify the identity of the person making the request before providing access or making any corrections to personal information.

Changes to Privacy Policy

We reserve the right to change this Privacy Policy at any time. We will post any changes to this Privacy Policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us.