Field Services

Field Services

Your trusted partner for the Ballarat region

Experience

In the dynamic realm of field services, the team at Ballarat Tech Help stands out with over 25 years of experience, making us a reliable partner for on-site hardware maintenance and support.

Our seasoned technicians possess a wealth of knowledge acquired through years of hands-on experience, making us adept at swiftly resolving hardware-related challenges. With a strong foundation in the field, we bring efficiency and precision to every project.

Beyond our extensive experience, our local connections play a pivotal role, enabling us to collaborate seamlessly with service providers and tackle complex on-site installations. Trust Ballarat Tech Help for a field services partner with a proven track record of expertise and reliability.

Meet the team

What We Offer

Ballarat Tech Help offers specialized field services tailored to businesses in search of dependable contractors for hardware maintenance and on-site support.

Our comprehensive approach involves seamless collaboration with service providers and meticulous project management to ensure the smooth execution of hardware-related projects.

In our field services, we engage proactively with service providers, acting as a reliable link to facilitate effective communication and coordination.

This integrated approach guarantees that projects and hardware maintenance are conducted seamlessly, meeting the highest standards of quality and minimizing disruptions to your clients operations.

Our Process

We take the time to listen to what our clients need and then come up with a solution that will make things as easy  as  possible

Computers and Laptops

Whether you're on the go or have a home setup, we're here to assist you. Let us handle the job, and you'll be up and running in no time at all. Our services cover:

  • Desktops & laptop computer repairs
  • Operating system is running slow or won’t turn on
  • System/RAM/SSD/HDD upgrades
  • New computer builds & setup
  • Virus Protection

Tablets & Smart Phones

For those who aim to stay productive and entertained while on the move, having a dedicated tablet service is crucial. This is why we provide services for:

  • New device setup
  • Fault finding/troubleshooting
  • Upgrades, repairs, and advice
  • Wifi network & apps

Printers & Scanners

A reliable printer and scanner are indispensable components of any workspace. We address and resolve any challenges in this vital area. Explore our offerings, which include:

  • Printer setup & installation
  • Wifi printer & network
  • Scanner setup
  • General Repairs

Data backup & Recovery

Take charge of your data with Ballarat Tech Help. Avoid the risk of losing crucial information, especially in a work setting. We're here to assist you in establishing a dependable recovery system, concentrating on:

  • Data recovery
  • Local backups
  • Cloud computing
  • Cloud setup — Dropbox, Google, Apple, etc
  • Advice on staying on top of backups and fail safes

Privacy & Security

Safeguarding your digital world is our priority at Ballarat Tech Help. Trust us to keep your data safe and secure. Explore our coverage, which includes:

  • WiFi & network security
  • Security software & antivirus
  • Privacy settings & apps
  • Updates
  • System Checks

Wifi & Networking

Whether it's work or entertainment, Ballarat Tech Help ensures you stay seamlessly connected. Reach out to us for assistance with:

  • Slow internet Troubleshoooting
  • Wireless network setup
  • Network Diagnostic
  • Home network setup

Photos & Media

Trust Ballarat Tech Help to secure your fondest memories. Whether through photo backups or seamless media sharing across devices, our services grant you access to:

  • Secure offline backup
  • Access & sharing of media and photos
  • Data restoration
  • Cloud backup

TV's & Smart Homes

Experience unparalleled device control with Ballarat Tech Help. With a simple button press, access all your media and smart devices, ensuring your TV and smart home are always up to date.

  • Google & Apple TV
  • Smart home device setup
  • WFi, security & privacy
  • Smart TV & streaming setup
  • General IT services and support

Emails

Email issues can be more than just a nuisance; they can disrupt your workflow and impact business deals. Let Ballarat Tech Help alleviate your worries.

  • New email account creation
  • Email setup & management
  • Email backup & recovery
  • Office 365
  • Troubleshooting

Current Contracts

We currently provide field services  for the following organisations.